Please, read the definition of dead pixels below, and familiarize yourself with the manufacturers' policies regarding stuck pixels.

Wikipedia about dead pixels

Dell's dead pixels policy

"... display with up to 2 fixed pixels is within industry standards and is therefore considered an acceptable display ..."

Apple dead pixels policy

HP-Compaq dead pixels policy

Dead pixels are not a determination of poor quality. It is a part of manufacturing process of LCD screens. LCD manufacturers do not consider screens with 2-5 dead, or stuck pixels a defect.

Nonetheless, if you are not completely satisfied with the quality of the screens purchased, you are welcome to return or exchange the screen for a new one.

Please, keep in mind, that customers are responsible for all costs associated with shipping.

Please, log in to your account and create a support ticket. We will issue an RMA number and e-mail you the shipping instructions. Before sending us the screen, please, make sure to put your RMA number on the box.