1-888-702-6910 Non-continental US +1-917-398-0017
1-888-702-6910 Non-continental US +1-917-398-0017
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    General Questions

  1. What is a new screen? What comes with the new screen?
  2. How do you get your prices so low?
  3. What is a Compatible screen?
  4. Resolution upgrade or downgrade. Upgrade to LED laptop screen (impossible).
  5. Quality of Our LCD Screens.
  6. How to Place an Order?
  7. How to select. Size, Resolution, Backlight, Matte or Glossy

  8. How to find Apple notebook screen model.
  9. How to select correct laptop screen.
  10. Matte and Glossy laptop screens. Which one to choose?
  11. Screen backlight type. How to find which one is in your laptop.
  12. Notebook screen Size. How to measure?
  13. How To Find Screen Resolution.
  14. How to find your laptop screen model number?
  15. How laptop manufacturers call their glossy screens.
  16. How to find your laptop model number.
  17. Can't find your screen?
  18. What is IPS or TN?
  19. Payment and order status

  20. Acceptable Payment Methods.
  21. Understanding Wire Transfer.
  22. I just paid for a screen, but the order status hasn't changed, what can I do?
  23. Payment by Credit Card
  24. I tried to pay for the order and connection was lost between PayPal and your server. What can I do?
  25. I have already paid through PayPal, have you received the payment?
  26. I have already paid by bank Wire Transfer, have you received the payment?
  27. I have already paid by Email Money Transfer, have you received the payment?
  28. I have ordered the same screen twice by mistake. Please, tell me what to do next as I only want one screen.
  29. Paying with PayPal.
  30. Paying with Wire Transfer.
  31. Payment with eMail Money Transfer (available for Canadian Customers).
  32. I submitted the order, but did not pay. Do I need to submit a new order?
  33. How to see and print an invoice?
  34. Account to Account Online Money Transfer - for RBC Royal Bank Customers ONLY.
  35. The order was placed by mistake. How can I cancel it?
  36. Any other questions regarding your order.
  37. Shipping options, Tracking, What to expect

  38. Local taxes and customs duties.
  39. Shipping within Canada.
  40. Shipping to USA.
  41. International Shipping.
  42. Canada Post tracking information explained. How to track your package with Canada Post.
  43. How do I get my tracking Information?
  44. I want my order to be shipped to a different address.
  45. Shipping with UPS: methods of shipping explained.
  46. Delays in shipping.
  47. Shipping using courier account of the customer.
  48. Format for scheduled delivery date on UPS website.
  49. Warranty, Return and Exchange

  50. Warranty Policy
  51. Returns, RMA, Exchange
  52. Returns
  53. We reserve the right to refuse any returned screen if:
  54. Dead Pixels Policy.
  55. The warranty does not cover cracked screens, if the damage is reported past 5 days after receiving the screen. Submitting pictures to us.
  56. New screen does not work. What should I do?
  57. If the package looks damaged upon arrival and the screen is cracked.
  58. How to create a support ticket.
  59. How to properly package a screen.
  60. Warranty Barcode
  61. Accidental Damage Protection
  62. Screen Installation, Troubleshooting, Repair Tips

  63. Removal of screen mounting brackets.
  64. Swapping Inverters for Dell laptops.
  65. Screen installation. General Instructions.
  66. Simple troubleshooting of most common screen issues.
  67. How to disconnect video cable. How to connect video cables for Dell laptops.
  68. 13.3-inch screens with 20-pin cable. Image distortion.
  69. How to optimize a laptop screen for outdoor use.
  70. How to fix a scratch on the screen.
  71. How to clean a laptop screen with household products.
  72. Additional small connector on the LCD.
  73. Sales Questions

  74. New suppliers are welcome!
  75. Quantity discounts for large purchases and continuous customers.